Matera • 2025

1. Problem statement

Property managers don’t have a dedicated tool for taking notes and photos during building inspections. As a result, there’s no clear process, and writing visit reports is time-consuming.

2. Frame and goal

The goal was to create a single tool for taking notes and photos, in order to automatically generate a PDF inspection report to be sent to co-owners.

The tool needed to guide the visit without being restrictive. The interface had to cover all possible scenarios and be mobile-first, to allow full flexibility on the go.

3. Discovery protocol

I implemented 4 user discovery methods:

• I conducted various user interviews with property managers from different backgrounds and operating in different regions (Paris, Lyon, and Annecy).

• I did real-life shadowing by accompanying property managers during their building inspections.

• I ran a UX workshop called Crazy 8 to generate wireframes imagined by the end users themselves.

4. Wireframes and userflows

I eventually created a clickable prototype, which I tested with the property managers themselves, allowing me to get direct feedback on the proposed solution.

I had numerous discussions with the tech team to align my solution with technical constraints such as: loss of internet connection, managing photo file sizes during upload, automatic generation of the inspection report, and improving note-taking with the help of artificial intelligence.